Shipping policy

Shipping policy

Last updated: 13 July 2026.

This policy applies to physical products purchased from the SPARBAR IQ online store. Digital membership products do not require shipping, pickup or physical delivery.

Physical product delivery

Available delivery options and charges are shown at checkout. Delivery times vary by product, destination and stock or pre-order status. Where a product is sold as a pre-order, the product page or order communication will state the relevant allocation or expected dispatch information when available.

Pre-order dispatch

Pre-order products are dispatched when the relevant production allocation becomes available. If the expected dispatch timing changes materially, SPARBAR IQ will update customers using the contact details provided at checkout.

International delivery

International customers are responsible for any import duties, taxes, brokerage fees or customs charges applied by their destination country unless stated otherwise at checkout.

Digital membership

SPARBAR IQ Membership is a digital software service. It does not ship, does not require store pickup and should not display physical delivery estimates.

CLASS commercial systems

SPARBAR IQ CLASS 5 and CLASS 10 systems are configured through a commercial proposal. Delivery, installation, onboarding and facility requirements are confirmed before purchase in the written proposal.

Support

For shipping questions, contact info@sparbar.co.uk.